We are so very lucky that we dealt with Andersens Stafford. We have no hesitation in highly recommending them for their service, products and their work.
We bought a new unit in December last year and had vinyl tiles laid in the living areas.
The underfloor preparation by the builder was below standard and subsequently the vinyl floor was very disappointing .
We battled with the builder for 10 months to have the problem rectified without success.
We contacted Andersens at Stafford and explained our problem. Within 1 week the owner and Craig the General Manager visited us, inspected our floor, agreed that the floor was not up to their standard. They offered to remove the tiles, rescreed the underfloor and lay new tiles at their cost . They did this in 2 days so we were not inconvenienced.
The new floor is absolutely perfect. Such a joy to see.
Andersens' Stafford's service and the finished floor was just so far above and beyond.
It was a very different and pleasurable experience from the norm this day.
We would recommend them to anyone looking for a wonderful experience with their flooring.
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