Guarantees
100 Day Peace of Mind Guarantee
Choosing new flooring or window coverings is a big decision. We want you to feel completely confident, not just on the day you buy, but long after you’re settled in. That’s why every Andersens purchase comes with our 100 Day Peace of Mind Guarantee. If, within 100 days of your new floors or window coverings being laid, they just aren’t right for your home, we’ll replace the product for you. This is our promise, above and beyond your standard manufacturer warranty. Because at Andersens, our relationship doesn’t end when the job is done. It’s what makes us the respected name in floors and more.
¹ Applies to residential owner-occupied purchases only. Covers replacement of the product supplied up to the value of the original product. Installation and labour costs are not included. The 100 day period commences from the date of installation. This guarantee is offered above and beyond, and does not limit, your rights under the Australian Consumer Law
Life of your Carpet Installation Guarantee
Andersens wants you to enjoy living with your new carpet and feel comfortable with your purchase. The Andersens store where you purchased your carpet will guarantee installation (workmanship and installation materials) for the whole life of your carpet.
¹Applies to residential owner-occupied purchases only. Covers replacement of the product supplied up to the value of the original product. It is the customer’s responsibility to move the furniture or charges may apply.
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