The respected name in floor coverings
Andersens was founded in the late 1950s in the town of Gatton, just west of Brisbane.
Perhaps it is our country roots, but from the beginning, Andersens has always maintained that our customers are our livelihood and we are therefore 100% committed to ensuring that their satisfaction comes first.
Founded in the late 1950s · 54 stores across Australia
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Founded on honesty, integrity and respect
Andersens was founded on the principles of honesty, integrity and respect in all aspects of the business, a philosophy which is still paramount today, and which, combined with our professional, leading-edge business operating systems and practices, has earned us the reputation of being ‘the respected name in floor coverings’ for over 50 years.
This high standard of service and ongoing commitment to our customers means that Andersens is the preferred choice for floor coverings, both for first time customers referred to us by others, and repeat clients who appreciate our old-fashioned service principles.
Honesty Integrity Respect
Service with a sense of urgency
Andersens understands that customers want fast, professional service and so we ensure that all requests, no matter how large or small, are handled with a sense of urgency and efficiency.
Our large, centralised warehousing facility allows us to have large volumes of stock readily available at all times, so our customers can be assured that in most instances we can supply, deliver and install their new flooring with minimal turnaround time.
A genuine one-stop flooring retailer
In line with changing market trends, Andersens has expanded its range of flooring products from carpet and vinyl flooring to include timber, timber laminates, bamboo, tiles and most recently, window furnishings. Every type of floor covering and budget is catered for, making Andersens a genuine one-stop flooring retailer.
Andersens takes pride in supplying our customers with a superior product range and is continually sourcing quality brands to add to our comprehensive range. Many products and product ranges are developed exclusively for Andersens by Australia’s leading flooring manufacturers, which is one of the many compelling reasons customers make Andersens their first choice in flooring.
Flooring
- Carpet 62 products
- Engineered timber 4 products
- Laminate 5 products
- Hybrid 6 products
- Vinyl 16 products
- Sheet vinyl 6 products
- Cork 1 product
- Tiles 12 products
112 flooring products across 8 categories, plus bamboo and rugs in the online shop.
Support that carries on after installation
And our commitment to service doesn’t stop once the sale is over and the product installed. Andersens offers a number of exclusive service and installation guarantees to ensure the satisfaction of our customers, and also provides ongoing maintenance and care advice.
Guarantees
The service and installation guarantees Andersens publishes, what each one covers and how to make a claim, are all set out in one place.
Installation
Your local store arranges the install. The preparation guide covers what to move, what to expect on the day and what the installers need from you.
Care and cleaning
Ask your local store about looking after what you have bought. Andersens also runs a professional cleaning service, available in selected areas.
The rest of the story
Our products
A walk through the range, from carpet and timber to tiles, vinyl and window furnishings.
Guarantees
The service and installation guarantees Andersens publishes, and how to make a claim.
In the community
Local initiatives Andersens and its franchisees are involved in, through floor and window coverings or sponsorship.
Join our team
Current opportunities across the Andersens network, with full training provided.
Project Green
The One Project, One Tree tree planting program.
Find your local Andersens
There are 54 Andersens stores across Australia. Your local team can talk you through the range, measure and quote your rooms, arrange installation and tell you how to look after the finished floor.
Talk to someone about the guarantees
For more information on our service and installation guarantees, call us on 1800 016 016 (toll free).
Common questions
When was Andersens founded?
Andersens was founded in the late 1950s in the town of Gatton, just west of Brisbane.
What does Andersens sell?
Carpet, engineered timber, laminate, hybrid, vinyl, sheet vinyl, cork, bamboo, tiles and rugs, along with window furnishings including curtains, blinds, shutters and awnings. You can browse the current range in the online shop.
Where can I see Andersens flooring in person?
There are 54 Andersens stores listed in the store finder. Search by suburb or postcode to find your closest showroom and its opening hours.
Does Andersens install what it sells?
Yes. Your local store arranges installation, and there is a preparation guide covering what to sort out before the installers arrive.
What guarantees does Andersens offer?
Andersens offers a number of exclusive service and installation guarantees. The current terms, and how to make a claim, are set out on the guarantees page. You can also call 1800 016 016 to talk them through.
How do I get a quote?
Book a free measure and quote and your local store will arrange a time. Ask them about in-home service if you would rather look at samples at home.
Ready to start?
Tell us which rooms you are thinking about and your local store can take it from there.