Putting our money where our mouth is: The Andersen’s Guarantee

14 April 2014 | general

At Andersens, our number 1 priority has and always will be our customers’ satisfaction. Unlike many companies however, we’re prepared to put our money where our mouth is! We offer our customers three guarantees that give them peace of mind and confidence in being able to choose their perfect floor or window covering.

The Original and Best: 30 Carpet Replacement Guarantee

One of the simplest and yet most effective guarantees that we offer: Simply put – If you’re unsatisfied with your carpet choice in any way – perhaps you hate the way it looks with your furniture or it doesn’t feel the way you thought it would under your feet – we’ll replace it for you with another carpet of your choice (of the same value of course) within 30 days of installation. If that’s not confidence in our products, then nothing is!

Lowest Price Guarantee

We’re committed to giving you the best quality at the lowest price – which is why we’ll beat any competitor’s written quote on the same quality product. Simply present the written quote in store – it’s all part of our service to you!

Life of your Carpet Guarantee

Unlike so many things in this day and age that are wonderful to start off but just aren’t meant to last, Andersens service is! We want you to enjoy your new carpet without fearing that regular activity and day to day living will destroy it. That’s why we introduced the Life of your Carpet Installation Guarantee, which, as the name suggests, guarantees the workmanship and installation materials for the whole life of your carpet.

So as you can see, at Andersens, we truly do put our money where our mouth is. That’s because we are genuine when we say we are committed to giving you, our customers, the absolute best in products and services.

Of course terms and conditions apply – please see here and instore for full details.

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